At RC Servicing Corp. and our family of companies, we appreciate your business and the trust you have placed in us. We are committed to protecting the personal data we obtain about you. Please know that we do not sell your personal data. Please review the following details.
What personal data we may collect about you?
We may collect personal data about you to process your payments and to communicate with you regarding the status of your loan and payments. When required, we will obtain your consent before collecting it. The personal data may include:
• Name and Address
• Credit & Payment Data
• Social Security number or taxpayer identification number
What do we do with your personal data?
We comply with Federal and State requirements related to the protection and use of your data. This means we only share data where we are permitted or required to do so. We also may be required to obtain your authorization before disclosing certain types of personal data. We may use your data for the following:
• Process Loan and Payments
• Respond to your requests
• Comply with regulatory requirements
• Prevent Fraud
We do not sell personal data about current or former customers or their accounts. We do not share your personal data for marketing purposes with anyone outside our family of companies. When affiliates or outside companies perform a service on our behalf, we may share your personal data with them. We require them to protect your personal data, and we only permit them to use your personal data to perform these services. Examples of outside parties who may receive your data are:
• State or Federal Authorities
• Other companies or service providers supporting your account
How do we protect your personal data?
In order to protect your personal data, we maintain physical, electronic, and procedural safeguards. We review the safeguards regularly in keeping with technological advancements. We restrict access to your personal data. We also train our employees in the proper handling of your personal data.
Our commitment to keeping you informed.